Managed Services

Field Engineering

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Field Engineering Services

At Astadia, our Field Engineering Services capitalize on internal and external resources to precisely support your enterprise technology requirements from deployments and upgrades, to moves, maintenance, replacements and removals.

We understand no business is the same, so our services are customizable based on the needs of your business. As you migrate to or increase hybrid cloud solutions, on-premise and co-location hardware is reduced and may no longer require full-time technical support. The capabilities of our on-demand field service team allow you to both reduce cost and improve coverage with a single phone call.  And with fully distributed U.S. and international capabilities, you can count on support where and when you need it.
 

The Field Engineering Process

We can provide next-day service across the United States. In addition, same-day service is available in mid-tier and major metropolitan areas.

Our end-to-end management approach ensures on-site engineers and technicians follow your detailed instructions. Based on your needs, we can dispatch per task or provide an on-site resource to work under your direction per hour, day or project.
 

Field Engineering Safety and Security

Astadia is an ISO 12001 certified vendor. Our engineers and facilities follow strict security standards and utilize best-in-class security tools to protect your critical data.

  • Document data security and logging practices to meet PCI, HIPAA
  • Security considerations are built-in to every aspect of your environment

 

Astadia Field Tech Engineer Certification Requirements:

  • Updated background and drug screens
  • Skills and professionalism screens, testing for technical and interpersonal skills
  • Client contracts acumen and understanding
  • Utilization and performance reviews

 

Field Engineering Deliverables

With a single request, we can provide an end-to-end Field Engineering Service to help meet your SLAs and quickly recover, install, upgrade or decommission your infrastructure.

  • Server administration and add/update/remove
  • Storage and backup
  • Manage top-to-bottom support staff
  • Tape management, library maintenance, off-site storage management
  • Disc and blade swaps, cable management
  • Data center footprint reduction
  • Logistics and dispatch support

 

Choose Astadia for your Field Engineering Services

Astadia is a premier technology consultancy focused on maximizing the impact and minimizing the risks of today’s blended enterprise and cloud ecosystem.

Over the past 20 years, we have successfully migrated more than 120 customers. Our skills and experience with managed services, combined with our agility and proven results, make Astadia the best partner to conduct your Field Engineering Service.

  • Proven track record by our customers
  • Broad skill set and experience base
  • Full services across the entire system life cycle
  • Fixed price, timeframe and set of deliverables for your business

 

Astadia’s Experts

If your business applications exist in a mainframe environment, you may be dealing with higher costs of maintenance, a diminishing workforce of mainframe specialists, and a shrinking pool of vendors from which to choose. Additionally, your business agility and competitive edge may need the boost that only mainstream technology can support today. 

Astadia’s Experts

By making the leap from mainframe to mainstream, you'll lower your overall technology costs, increase your agility and enable your competitive edge. Together with our partner Micro Focus, we'll help you confidently map and move your business applications to where they need to be today, and where they can provide the boost your business needs.

Astadia’s Experts

To ensure you can consistently turn out a high quality product with sustainable attention to value, cost and speed to market, it's critical to have quality processes that meet top standards and the state-of-the-art. Ours do. And they'll help you gain the agility and confidence you need to meet evolving business goals and to respond to ever-changing customer demands and market changes.

Astadia’s Experts

Astadia’s Experts

Astadia’s Experts

Darrell Cypress

Vice President & General Manager of Digital Solutions

Darrell Cypress

Darrell Cypress is Vice President and General Manager of Astadia Digital Solutions, our global marketing strategy firm that partners with CMOs and marketing technologists around the world to provide end-to-end solutions for optimizing the customer journey and delivering maximum return on digital technology investments. Darrell joined Astadia in 2015 with nearly 20 years of experience selling and delivering large scale marketing transformational implementations across industries such as financial services, technology, healthcare, high-tech, pharmaceutical, government, and consumer goods. He also brings vast experience in delivering global CRM solutions for Marketing, Sales, Service, and Product organizations. Darrell previously worked at Deloitte Digital where, as Digital and Marketing Cloud Leader, he managed marketing transformation pursuits. In his combined five years there, he also served as Digital Eminence Leader, Finance Leader and Delivery Leader, managing large-scale, multi-million dollar projects across geographies. Prior to Deloitte, Darrell was Director and Relationship Manager at Perficient Inc., leading major trade promotion process and technology implementations for clients such as Cadbury and Nestle Waters North America. He was also previously IT Director at Covance, Inc. and Engagement Manager and Consultant at Extraprise. Darrell’s bachelor’s in Information Systems Management and master’s in Computer Systems Management are both from the University of Maryland. Darrell was an Engineer in the United States Navy from 1984-1992.

Astadia’s Experts

Darrell Cypress

Vice President & General Manager of Digital Solutions

Darrell Cypress

Darrell Cypress is Vice President and General Manager of Astadia Digital Solutions, our global marketing strategy firm that partners with CMOs and marketing technologists around the world to provide end-to-end solutions for optimizing the customer journey and delivering maximum return on digital technology investments. Darrell joined Astadia in 2015 with nearly 20 years of experience selling and delivering large scale marketing transformational implementations across industries such as financial services, technology, healthcare, high-tech, pharmaceutical, government, and consumer goods. He also brings vast experience in delivering global CRM solutions for Marketing, Sales, Service, and Product organizations. Darrell previously worked at Deloitte Digital where, as Digital and Marketing Cloud Leader, he managed marketing transformation pursuits. In his combined five years there, he also served as Digital Eminence Leader, Finance Leader and Delivery Leader, managing large-scale, multi-million dollar projects across geographies. Prior to Deloitte, Darrell was Director and Relationship Manager at Perficient Inc., leading major trade promotion process and technology implementations for clients such as Cadbury and Nestle Waters North America. He was also previously IT Director at Covance, Inc. and Engagement Manager and Consultant at Extraprise. Darrell’s bachelor’s in Information Systems Management and master’s in Computer Systems Management are both from the University of Maryland. Darrell was an Engineer in the United States Navy from 1984-1992.

Astadia’s Experts

Darrell Cypress

Vice President & General Manager of Digital Solutions

Darrell Cypress

Darrell Cypress is Vice President and General Manager of Astadia Digital Solutions, our global marketing strategy firm that partners with CMOs and marketing technologists around the world to provide end-to-end solutions for optimizing the customer journey and delivering maximum return on digital technology investments. Darrell joined Astadia in 2015 with nearly 20 years of experience selling and delivering large scale marketing transformational implementations across industries such as financial services, technology, healthcare, high-tech, pharmaceutical, government, and consumer goods. He also brings vast experience in delivering global CRM solutions for Marketing, Sales, Service, and Product organizations. Darrell previously worked at Deloitte Digital where, as Digital and Marketing Cloud Leader, he managed marketing transformation pursuits. In his combined five years there, he also served as Digital Eminence Leader, Finance Leader and Delivery Leader, managing large-scale, multi-million dollar projects across geographies. Prior to Deloitte, Darrell was Director and Relationship Manager at Perficient Inc., leading major trade promotion process and technology implementations for clients such as Cadbury and Nestle Waters North America. He was also previously IT Director at Covance, Inc. and Engagement Manager and Consultant at Extraprise. Darrell’s bachelor’s in Information Systems Management and master’s in Computer Systems Management are both from the University of Maryland. Darrell was an Engineer in the United States Navy from 1984-1992.

Astadia’s Experts

Darrell Cypress

Vice President & General Manager of Digital Solutions

Darrell Cypress

Darrell Cypress is Vice President and General Manager of Astadia Digital Solutions, our global marketing strategy firm that partners with CMOs and marketing technologists around the world to provide end-to-end solutions for optimizing the customer journey and delivering maximum return on digital technology investments. Darrell joined Astadia in 2015 with nearly 20 years of experience selling and delivering large scale marketing transformational implementations across industries such as financial services, technology, healthcare, high-tech, pharmaceutical, government, and consumer goods. He also brings vast experience in delivering global CRM solutions for Marketing, Sales, Service, and Product organizations. Darrell previously worked at Deloitte Digital where, as Digital and Marketing Cloud Leader, he managed marketing transformation pursuits. In his combined five years there, he also served as Digital Eminence Leader, Finance Leader and Delivery Leader, managing large-scale, multi-million dollar projects across geographies. Prior to Deloitte, Darrell was Director and Relationship Manager at Perficient Inc., leading major trade promotion process and technology implementations for clients such as Cadbury and Nestle Waters North America. He was also previously IT Director at Covance, Inc. and Engagement Manager and Consultant at Extraprise. Darrell’s bachelor’s in Information Systems Management and master’s in Computer Systems Management are both from the University of Maryland. Darrell was an Engineer in the United States Navy from 1984-1992.

Astadia’s Experts

Darrell Cypress

Vice President & General Manager of Digital Solutions

Darrell Cypress

Darrell Cypress is Vice President and General Manager of Astadia Digital Solutions, our global marketing strategy firm that partners with CMOs and marketing technologists around the world to provide end-to-end solutions for optimizing the customer journey and delivering maximum return on digital technology investments. Darrell joined Astadia in 2015 with nearly 20 years of experience selling and delivering large scale marketing transformational implementations across industries such as financial services, technology, healthcare, high-tech, pharmaceutical, government, and consumer goods. He also brings vast experience in delivering global CRM solutions for Marketing, Sales, Service, and Product organizations. Darrell previously worked at Deloitte Digital where, as Digital and Marketing Cloud Leader, he managed marketing transformation pursuits. In his combined five years there, he also served as Digital Eminence Leader, Finance Leader and Delivery Leader, managing large-scale, multi-million dollar projects across geographies. Prior to Deloitte, Darrell was Director and Relationship Manager at Perficient Inc., leading major trade promotion process and technology implementations for clients such as Cadbury and Nestle Waters North America. He was also previously IT Director at Covance, Inc. and Engagement Manager and Consultant at Extraprise. Darrell’s bachelor’s in Information Systems Management and master’s in Computer Systems Management are both from the University of Maryland. Darrell was an Engineer in the United States Navy from 1984-1992.

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