Is your relationship with your physicians hit or miss? Healthcare and Life Sciences organizations are looking for innovative ways to get more referrals from Physicians. And with their existing physician relationships, healthcare and life science organizations are looking for easier ways to measure, monitor and control these relationships.
Are your patients looking for new ways to communicate with you? Patients want to interact with healthcare organizations over new preferred channels including web, email and chat; they are also using Social Media channels to discuss your services, staff and, of course, their satisfaction. Patient expectations are expanding around website information, physician finders, and scheduling.
“The only thing that we do the same way we did 15 years ago is healthcare.“
Mark Smith, President and CEO of the California HealthCare Foundation
Through innovation and Cloud technologies, Astadia is supporting Healthcare and Life Science organizations that are evolving their service offerings, connecting with their customer in new ways, and driving physician relationships. Working with marketing, physician liaisons, IT and service departments, Astadia creates a unique approach that minimizes organizational disruption while ensuring adoption of new processes and technology.
For organizations that can quickly benefit from improved physician relationship management, Astadia has developed a PhyRM solution. This salesforce.com framework enables physician liaison representatives to easily document and manage their interactions with physicians and managers to report real-time on the results of their efforts. The entire healthcare organization can also see a 360 degree view of a physician and all the relevant business intelligence on the physician relationship.
Contact Astadia to learn how we can help your healthcare organization eliminate manual, inefficient processes, connect with more sophisticated and informed patients and physicians, and market new service offerings.