InContact
InContact (www.Incontact.com) provides a new product approach to combining a national voice over IP (VoIP) network with innovative, on-demand contact handling and agent optimization technology.
This hosted software delivers a low-cost, flexible, integrated solution to connect your customers with the right agents on time, every time.
The inContact product suite delivers core features and functions on a per-seat basis, with the ability to scale capacity up or down as business fluctuates.
Because inContact controls the network in which the applications are hosted, the company is uniquely positioned to serve the contact center market with an affordable and flexible solution
