Why don’t companies do salesforce.com performance tuning?

  • Lack of internal resources
  • Staffed for data maintenance, not performance tuning
  • Urgent priorities, other projects
  • No internal champion to drive feedback mechanisms
  • Intense pace of internal change


....The bottom line? These factors make it tough for CRM - any CRM - to stay relevant to the business.

Astadia has created the Salesforce-com-Performance-and-Support (SPS) Program to address the root issues around many CRM struggles we've seen over the years.

This program delivers the 5 Habits of Highly Effective CRM for enterprises of any size. 

Companies find value in this program if they have some or all of these characteristics:

  • Need to avoid adding new headcount to support Salesforce.com.
  • Low user adoption; frequent user complaints
  • Significant manipulation of data in spreadsheets instead of automated reporting
  • Needs have changed, perhaps significantly, since the initial implementation of Salesforce.com
  • Changes in processes, people, KPI goals, sales quotas, reporting, etc…
  • Staffed for data maintenance, not performance tuning
  • Staff cannot keep up with the need for Salesforce.com configuration change


Take a short CRM Performance Quiz -- how well is your system keeping up?

Download: The Salesforce-com-Performance-and-Support (SPS) Program (PDF)