Social media is now impacting every aspect of your business. You’re now under the pressure of monitoring and engaging with customers and prospects on the social web to maintain control of your brand.
Radian6 enables organizations to become Social Enterprises, with the power to understand and gain insights about social media through metrics, measurement, sentiment and analytics reporting. The social media listening, tracking, monitoring and engagement tools on the Radian6 platform, allow organizations to successfully employ a social media strategy and understand the impact the Social Graph and Social CRM have on their success.
Astadia was chosen as one of the first Radian6 Premier Partners based upon our level of expertise with the platform. In fact, our trained Radian6 experts have coached over fifty brands using the Radian6 platform.
Instead of thinking in organizational silos, at Astadia we coach our clients to think across core business processes including concept-to-market, lead-to-cash, and customer/employee to advocate.
For Radian6 customers, Astadia delivers best practice social services including:
- Social strategy definition
- Implementation and salesforce.com integration
- Social call center implementation
- Ongoing brand management on social web
Contact Astadia to learn how you can develop a comprehensive social strategy utilizing the Radian6 platform.
Learn how to monitor and engage on your social networks using the radian6 platform.
by Jennifer Rodgers, Principal Consultant
Answering the social media phone: which calls should your team take?
Contact Astadia today to learn how we can transform your enterprise.