Managed Services

RMM Solutions

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RMM Solutions

Astadia’s Remote Monitoring and Management (RMM) Solutions detect and resolve issues before they impact users or your business. Get proactive and quick-response fault isolation and problem determination, 24/7 from our U.S.-based Network Command Center, using your preferred tools or ours.

  • Version Management including managing updates, upgrades and application rollouts to keep your systems up to date and operating efficiently
  • Disaster Recovery planning, development and testing to ensure business continuity in the event of natural or man-made disasters
  • Technology Migrations and hardware refresh to keep your employees and systems performing at their best
  • Process Development and Documentation to help your teams be more consistent, predictable and responsive
  • Project Planning and Management using industry-recognized best practices to ensure trouble-free execution
  • Workload Scheduling using CA7, TWS and other applications to ensure uninterrupted coverage of critical data center operations
  • Backup Management and Library Maintenance to help maximize storage resources and lower costs
  • Off-site and Cloud Storage Management to make sure your data is accessible when you need it and secure when you don’t
  • Footprint Reduction to lower on premise data center costs for space and power

 

The RMM Solutions Process

Astadia experts follow ITIL methodology to deliver reliable, customized and enterprise-wide service through a tiered support structure. We work from our Network Command Center to carefully monitor, administer and manage network systems, servers, cloud instances, security, Windows and your entire infrastructure.
 

RMM Solutions Safety and Security

Astadia is an ISO 12001 certified vendor. Our security experts deliver a comprehensive portfolio of audit capability, penetration testing and response planning to help ensure security and compliance with industry regulations and internet security best practices.
 

RMM Solutions Deliverables

Our dedicated team will work with you to implement processes for discovery, assessment, planning, design, build, test and production. You’ll find our agile approach allows for a flexible process and seamless integration with your priorities in focus.
 

Choose Astadia for your RMM Solutions

Astadia is a premier technology consultancy focused on maximizing the impact and minimizing the risks of today’s blended enterprise and cloud ecosystem.

Over the past 20 years, we have successfully migrated more than 120 customers. Our skills and experience with managed services, combined with our agility and proven results, make Astadia the best partner to conduct your Field Engineering Service.

  • Proven track record by our customers
  • Broad skill set and experience base
  • Full services across the entire system life cycle
  • Fixed price, timeframe and set of deliverables for your business

 

Explore our other Platform and Infrastructure Services

End User Support – Our ITIL-certified, experienced professionals deliver enterprise-wide and customized support through a tiered support structure.

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Information Security – Our security professionals deliver a comprehensive portfolio of audit capability, penetration testing, and response planning to help ensure security and compliance with industry regulations and IS best practices.

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Planning, Design, and Implementation – We specialize in engineering and implementing mission-critical systems. Whether you need assistance with in-house infrastructure, cloud implementations, or a hybrid cloud approach, our consultants and engineers can help with solution planning, design, and implementation.

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Astadia’s Experts

If your business applications exist in a mainframe environment, you may be dealing with higher costs of maintenance, a diminishing workforce of mainframe specialists, and a shrinking pool of vendors from which to choose. Additionally, your business agility and competitive edge may need the boost that only mainstream technology can support today. 

Astadia’s Experts

By making the leap from mainframe to mainstream, you'll lower your overall technology costs, increase your agility and enable your competitive edge. Together with our partner Micro Focus, we'll help you confidently map and move your business applications to where they need to be today, and where they can provide the boost your business needs.

Astadia’s Experts

To ensure you can consistently turn out a high quality product with sustainable attention to value, cost and speed to market, it's critical to have quality processes that meet top standards and the state-of-the-art. Ours do. And they'll help you gain the agility and confidence you need to meet evolving business goals and to respond to ever-changing customer demands and market changes.

Astadia’s Experts

Astadia’s Experts

Astadia’s Experts

Darrell Cypress

Vice President & General Manager of Digital Solutions

Darrell Cypress

Darrell Cypress is Vice President and General Manager of Astadia Digital Solutions, our global marketing strategy firm that partners with CMOs and marketing technologists around the world to provide end-to-end solutions for optimizing the customer journey and delivering maximum return on digital technology investments. Darrell joined Astadia in 2015 with nearly 20 years of experience selling and delivering large scale marketing transformational implementations across industries such as financial services, technology, healthcare, high-tech, pharmaceutical, government, and consumer goods. He also brings vast experience in delivering global CRM solutions for Marketing, Sales, Service, and Product organizations. Darrell previously worked at Deloitte Digital where, as Digital and Marketing Cloud Leader, he managed marketing transformation pursuits. In his combined five years there, he also served as Digital Eminence Leader, Finance Leader and Delivery Leader, managing large-scale, multi-million dollar projects across geographies. Prior to Deloitte, Darrell was Director and Relationship Manager at Perficient Inc., leading major trade promotion process and technology implementations for clients such as Cadbury and Nestle Waters North America. He was also previously IT Director at Covance, Inc. and Engagement Manager and Consultant at Extraprise. Darrell’s bachelor’s in Information Systems Management and master’s in Computer Systems Management are both from the University of Maryland. Darrell was an Engineer in the United States Navy from 1984-1992.

Astadia’s Experts

Darrell Cypress

Vice President & General Manager of Digital Solutions

Darrell Cypress

Darrell Cypress is Vice President and General Manager of Astadia Digital Solutions, our global marketing strategy firm that partners with CMOs and marketing technologists around the world to provide end-to-end solutions for optimizing the customer journey and delivering maximum return on digital technology investments. Darrell joined Astadia in 2015 with nearly 20 years of experience selling and delivering large scale marketing transformational implementations across industries such as financial services, technology, healthcare, high-tech, pharmaceutical, government, and consumer goods. He also brings vast experience in delivering global CRM solutions for Marketing, Sales, Service, and Product organizations. Darrell previously worked at Deloitte Digital where, as Digital and Marketing Cloud Leader, he managed marketing transformation pursuits. In his combined five years there, he also served as Digital Eminence Leader, Finance Leader and Delivery Leader, managing large-scale, multi-million dollar projects across geographies. Prior to Deloitte, Darrell was Director and Relationship Manager at Perficient Inc., leading major trade promotion process and technology implementations for clients such as Cadbury and Nestle Waters North America. He was also previously IT Director at Covance, Inc. and Engagement Manager and Consultant at Extraprise. Darrell’s bachelor’s in Information Systems Management and master’s in Computer Systems Management are both from the University of Maryland. Darrell was an Engineer in the United States Navy from 1984-1992.

Astadia’s Experts

Darrell Cypress

Vice President & General Manager of Digital Solutions

Darrell Cypress

Darrell Cypress is Vice President and General Manager of Astadia Digital Solutions, our global marketing strategy firm that partners with CMOs and marketing technologists around the world to provide end-to-end solutions for optimizing the customer journey and delivering maximum return on digital technology investments. Darrell joined Astadia in 2015 with nearly 20 years of experience selling and delivering large scale marketing transformational implementations across industries such as financial services, technology, healthcare, high-tech, pharmaceutical, government, and consumer goods. He also brings vast experience in delivering global CRM solutions for Marketing, Sales, Service, and Product organizations. Darrell previously worked at Deloitte Digital where, as Digital and Marketing Cloud Leader, he managed marketing transformation pursuits. In his combined five years there, he also served as Digital Eminence Leader, Finance Leader and Delivery Leader, managing large-scale, multi-million dollar projects across geographies. Prior to Deloitte, Darrell was Director and Relationship Manager at Perficient Inc., leading major trade promotion process and technology implementations for clients such as Cadbury and Nestle Waters North America. He was also previously IT Director at Covance, Inc. and Engagement Manager and Consultant at Extraprise. Darrell’s bachelor’s in Information Systems Management and master’s in Computer Systems Management are both from the University of Maryland. Darrell was an Engineer in the United States Navy from 1984-1992.

Astadia’s Experts

Darrell Cypress

Vice President & General Manager of Digital Solutions

Darrell Cypress

Darrell Cypress is Vice President and General Manager of Astadia Digital Solutions, our global marketing strategy firm that partners with CMOs and marketing technologists around the world to provide end-to-end solutions for optimizing the customer journey and delivering maximum return on digital technology investments. Darrell joined Astadia in 2015 with nearly 20 years of experience selling and delivering large scale marketing transformational implementations across industries such as financial services, technology, healthcare, high-tech, pharmaceutical, government, and consumer goods. He also brings vast experience in delivering global CRM solutions for Marketing, Sales, Service, and Product organizations. Darrell previously worked at Deloitte Digital where, as Digital and Marketing Cloud Leader, he managed marketing transformation pursuits. In his combined five years there, he also served as Digital Eminence Leader, Finance Leader and Delivery Leader, managing large-scale, multi-million dollar projects across geographies. Prior to Deloitte, Darrell was Director and Relationship Manager at Perficient Inc., leading major trade promotion process and technology implementations for clients such as Cadbury and Nestle Waters North America. He was also previously IT Director at Covance, Inc. and Engagement Manager and Consultant at Extraprise. Darrell’s bachelor’s in Information Systems Management and master’s in Computer Systems Management are both from the University of Maryland. Darrell was an Engineer in the United States Navy from 1984-1992.

Astadia’s Experts

Darrell Cypress

Vice President & General Manager of Digital Solutions

Darrell Cypress

Darrell Cypress is Vice President and General Manager of Astadia Digital Solutions, our global marketing strategy firm that partners with CMOs and marketing technologists around the world to provide end-to-end solutions for optimizing the customer journey and delivering maximum return on digital technology investments. Darrell joined Astadia in 2015 with nearly 20 years of experience selling and delivering large scale marketing transformational implementations across industries such as financial services, technology, healthcare, high-tech, pharmaceutical, government, and consumer goods. He also brings vast experience in delivering global CRM solutions for Marketing, Sales, Service, and Product organizations. Darrell previously worked at Deloitte Digital where, as Digital and Marketing Cloud Leader, he managed marketing transformation pursuits. In his combined five years there, he also served as Digital Eminence Leader, Finance Leader and Delivery Leader, managing large-scale, multi-million dollar projects across geographies. Prior to Deloitte, Darrell was Director and Relationship Manager at Perficient Inc., leading major trade promotion process and technology implementations for clients such as Cadbury and Nestle Waters North America. He was also previously IT Director at Covance, Inc. and Engagement Manager and Consultant at Extraprise. Darrell’s bachelor’s in Information Systems Management and master’s in Computer Systems Management are both from the University of Maryland. Darrell was an Engineer in the United States Navy from 1984-1992.

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