SmartPortal - Advanced Web Portal Solution for salesforce.com
Do you need to provide your customers with an easy way to manage cases or opportunities?
Do you want to empower your customers to manage their own information in Salesforce? Theikos’ SmartPortal solution is a unique pre-built solution to address these needs.
SmartPortal is an alternative to the standard Self-Service Portal (SSP) available from salesforce.com. In addition to case management and solutions access, SmartPortal provides more advanced self-service capabilities including permissions management, user profile management, user administration, opportunity management, and basic reporting – all with an intuitive interface and streamlined navigation. It also utilizes a unique but secure user authentication means which provides a more flexible framework for customizing, adding, and/or extending self-service related capabilities.
Key benefits include:
- Customizable Self-Service
- Entitlements Enforcement
- Improved Communication
- More Accurate Data
- Secure User Authentication
- Case Tracking
- Solutions Access
- Opportunity Tracking
- Reports Access
- User Profile Management
- Self-Administration
Contact us for more information.
