Field Engineering Services
At Astadia, our Field Engineering Services capitalize on internal and external resources to precisely support your enterprise technology requirements from deployments and upgrades, to moves, maintenance, replacements and removals.
We understand no business is the same, so our services are customizable based on the needs of your business. As you migrate to or increase hybrid cloud solutions, on-premise and co-location hardware is reduced and may no longer require full-time technical support. The capabilities of our on-demand field service team allow you to both reduce cost and improve coverage with a single phone call. And with fully distributed U.S. and international capabilities, you can count on support where and when you need it.
The Field Engineering Process
We can provide next-day service across the United States. In addition, same-day service is available in mid-tier and major metropolitan areas.
Our end-to-end management approach ensures on-site engineers and technicians follow your detailed instructions. Based on your needs, we can dispatch per task or provide an on-site resource to work under your direction per hour, day or project.
Field Engineering Safety and Security
Astadia is an ISO 12001 certified vendor. Our engineers and facilities follow strict security standards and utilize best-in-class security tools to protect your critical data.
- Document data security and logging practices to meet PCI, HIPAA
- Security considerations are built-in to every aspect of your environment
Astadia Field Tech Engineer Certification Requirements:
- Updated background and drug screens
- Skills and professionalism screens, testing for technical and interpersonal skills
- Client contracts acumen and understanding
- Utilization and performance reviews
Field Engineering Deliverables
With a single request, we can provide an end-to-end Field Engineering Service to help meet your SLAs and quickly recover, install, upgrade or decommission your infrastructure.
- Server administration and add/update/remove
- Storage and backup
- Manage top-to-bottom support staff
- Tape management, library maintenance, off-site storage management
- Disc and blade swaps, cable management
- Data center footprint reduction
- Logistics and dispatch support
Choose Astadia for your Field Engineering Services
Astadia is a premier technology consultancy focused on maximizing the impact and minimizing the risks of today’s blended enterprise and cloud ecosystem.
Over the past 20 years, we have successfully migrated more than 120 customers. Our skills and experience with managed services, combined with our agility and proven results, make Astadia the best partner to conduct your Field Engineering Service.
- Proven track record by our customers
- Broad skill set and experience base
- Full services across the entire system life cycle
- Fixed price, timeframe and set of deliverables for your business