IT as a Service (ITaaS)
Astadia’s IT as a Service (ITaaS) allows business owners to focus on driving business initiatives and building competitive advantage. ITaaS is a change in your operational models that facilitates service-oriented processes and provides IT alignment within your business. This ITaaS solution offering utilizes Astadia’s Managed Service organization which has delivered the highest quality of service to our customers and end users for over 20 years. Our Virtual CIO works closely with your C-level team to understand your business needs and provide you a trusted advisor for expanding capabilities, lowering cost, and delivering reliable, state of the art services. This service will drive value and maximize return on investments.
Astadia’s ITaaS covers a wide range of capabilities to ensure your company’s core services can be supported under a single solution. The following features are included in the Astadia ITaaS offering:
- Virtual CIO
- Support Services
- Monitoring & Management
- End User support
- Application Monitoring
- Configuration Management
- Security Services
- Cloud Optimization
- Backup and Restore
The ITaaS Solutions Process
Astadia experts and operational processes follow ITIL methodology to deliver reliable, industry-standard solutions for corporate IT service through a tiered support structure. We start with an on-site assessment and work in partnership with your IT team and end users to transition your IT services to a new service operational model. Astadias’s Network Command Center in Jacksonville, Florida will build a team of engineers in support of your company and intgrates a robust tool kit to carefully monitor and administer your IT services and applications. We utilize the best tools and technology for reporting, monitoring, analysis, and optimization of our service delivery. Our skilled engineers and technicians are highly motivated and knowledgeable about technology, process and delivering excellent customer service.
ITaaS Solutions Safety and Security
Astadia is an ISO 12001 certified vendor. Our security process is embedded throughout all aspects of our procedures and policies as a comprehensive governance to ensure security and compliance with industry regulations and Internet security best practices.
ITaaS Solutions Deliverables
Our dedicated team will work with you to implement processes for discovery, assessment and integration with your environment and end users. We deliver standard and consistent service methodologies which builds a trusted partnership in support of your business. You’ll find our agile approach allows for a flexible process and seamless integration with your priorities in focus. The Astadia Managed Service team will provide you with reports and weekly updates that keep you informed and in charge of your IT services. We focus on continual improvements and strive in all aspect of our services operations to deliver exceptional results and exceed your expectations.
Choose Astadia for your ITaaS Solutions
Astadia is a premier technology consultancy focused on maximizing the impact and minimizing the risks of today’s blended enterprise and cloud ecosystem.
Over the past 20 years, we have successfully supported more than 120 customers. Our skills and experience with managed services, combined with our agility and proven results, make Astadia the best partner to provide your IT Service.
- Proven record of accomplishment
- Broad skill set and experience base
- Full services across the entire system lifecycle
- Extended range of services and partners to meet your IT objective