Is your business run like a series of independent organizations — one to acquire customers, another for field tech and maintenance, a third focused on finance, and so on? It is when you don’t effectively integrate data across departments and properly leverage it to increase business intelligence. Like most media and telecom companies, you probably have massive volumes of customer-sensitive data buried in a patchwork of disparate applications and platforms. It’s difficult to aggregate and analyze fragments of knowledge and fill gaps to connect marketing, sales, CRM and operations. But if you don’t, you impede the user experience and your own operational efficiency because there’s no holistic view or context to act on.
Call on Astadia to help you connect data, systems and people in ways make the entire enterprise work smarter and more successfully. We bring all the pieces together: Mobile app development. Social media marketing. Content marketing. Contact management software. The Salesforce Marketing Cloud. Experience design. Affiliate programs, and more. We do it by upgrading what you have or implementing custom solutions, depending on your existing infrastructure and processes. When you have more complete data and more usable tools, you’re better able to hit your performance targets, drive acquisition, turn up efficiency and delight customers.