Astadia’s Remote Monitoring and Management (RMM) Solutions detect and resolve issues before they impact users or your business. Get proactive and quick-response fault isolation and problem determination, 24/7 from our U.S.-based Network Command Center, using your preferred tools or ours.
- Version Management including managing updates, upgrades and application rollouts to keep your systems up to date and operating efficiently
- Disaster Recovery planning, development and testing to ensure business continuity in the event of natural or man-made disasters
- Technology Migrations and hardware refresh to keep your employees and systems performing at their best
- Process Development and Documentation to help your teams be more consistent, predictable and responsive
- Project Planning and Management using industry-recognized best practices to ensure trouble-free execution
- Workload Scheduling using CA7, TWS and other applications to ensure uninterrupted coverage of critical data center operations
- Backup Management and Library Maintenance to help maximize storage resources and lower costs
- Off-site and Cloud Storage Management to make sure your data is accessible when you need it and secure when you don’t
- Footprint Reduction to lower on premise data center costs for space and power
The RMM Solutions Process
Astadia experts follow ITIL methodology to deliver reliable, customized and enterprise-wide service through a tiered support structure. We work from our Network Command Center to carefully monitor, administer and manage network systems, servers, cloud instances, security, Windows and your entire infrastructure.
RMM Solutions Safety and Security
Astadia is an ISO 12001 certified vendor. Our security experts deliver a comprehensive portfolio of audit capability, penetration testing and response planning to help ensure security and compliance with industry regulations and internet security best practices.
RMM Solutions Deliverables
Our dedicated team will work with you to implement processes for discovery, assessment, planning, design, build, test and production. You’ll find our agile approach allows for a flexible process and seamless integration with your priorities in focus.
Choose Astadia for your RMM Solutions
Astadia is a premier technology consultancy focused on maximizing the impact and minimizing the risks of today’s blended enterprise and cloud ecosystem.
Over the past 20 years, we have successfully migrated more than 120 customers. Our skills and experience with managed services, combined with our agility and proven results, make Astadia the best partner to conduct your Field Engineering Service.
- Proven track record by our customers
- Broad skill set and experience base
- Full services across the entire system life cycle
- Fixed price, timeframe and set of deliverables for your business
Explore our other Platform and Infrastructure Services
End User Support – Our ITIL-certified, experienced professionals deliver enterprise-wide and customized support through a tiered support structure.
Information Security – Our security professionals deliver a comprehensive portfolio of audit capability, penetration testing, and response planning to help ensure security and compliance with industry regulations and IS best practices.
Planning, Design, and Implementation – We specialize in engineering and implementing mission-critical systems. Whether you need assistance with in-house infrastructure, cloud implementations, or a hybrid cloud approach, our consultants and engineers can help with solution planning, design, and implementation.