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Jefferson County Case Study

Jefferson County has successfully implemented a cornerstone project as part of its strategic vision for IT, becoming the first SLG organization in the country to migrate their Unisys system to Azure.

Modernized systems now provide a foundation for continued digital transformation
Annual system operating costs have been reduced by 88.9%.
The project was completed ten months ahead of schedule, despite hardships brought on by the COVID-19
Jefferson County Case Study

Case Study Overview

Jefferson County, Alabama is home to nearly 660,000 people. County Information Technology Services developed an Enterprise IT Strategic Plan to increase the effectiveness and transparency of county government. Key goals were to reduce costs, enable increased workforce mobility, and improve the experience of citizens interacting with county departments.

CIO Srikanth Karra viewed this project as a cornerstone of the Jefferson County’s digital transformation efforts. Prior to launching their modernization project, the county’s IT Services (ITS) organization already ranked above average in terms of customer service experience. With the sponsorship of CEO and County Manager Tony Petelos, the county made a commitment to establish itself as a technology leader among state and local governments.

Mainframe modernization and migration to Microsoft Azure were strategic pillars within the county’s broader digital transformation plan to foster agility, increase efficiency, and deliver IT excellence.

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