Astadia Workplace Solutions encompass your team’s key platforms and applications to ensure they are secure, accessible and up to date. Rely on our skilled engineers for your Office 365 migration, enterprise upgrade to Windows 10 and mobile device support.
- End user support
- Service desk
- Logistic and dispatch service
- Office 365 migration and support
- Windows 10 upgrades
- Mobile device support
- Field engineering support
The Workplace Solutions Process
Our customer service experts are managed in small teams led by senior analysts. They thrive on best-in-class service delivery and process implementation, and have a wide range of experience including IT service desk and desktop support, business process outsourcing (BPO), sales force (and other field forces) support, and external customer support. SLAs and KPIs are based on industry standards—and your unique business needs.
We offer a wide range of workplace solutions and build a team around your requirements. Our agile implementation approach integrates with your team’s capabilities to enhance and off-load work as needed, and to free up your resources to focus on core business needs.
Workplace Solutions Safety and Security
We will treat all aspects of your environment as a potential opportunity for a security breach, including the tools and people you contract with for security needs. While architecting your solution, our engineers will make sure the design takes into account all security processes and controls to ensure access to your infrastructure and applications is secure. Key design considerations include:
- Data residency requirements
- Government/industry regulations (HIPPA, PII, SOX, etc)
- Identity and access management
- Log file management
- Intruder detection and prevention
Workplace Solutions Deliverables
Our dedicated team will work with you to implement processes for discovery, assessment, planning, design, build, test and production. You’ll find our agile approach allows for a flexible process and seamless integration with your priorities in focus.
Choose Astadia for your WorkPlace Solutions
Astadia is a premier technology consultancy focused on maximizing the impact and minimizing the risks of today’s blended enterprise and cloud ecosystem.
Over the past 20 years, we have successfully migrated more than 120 customers. Our skills and experience with managed services, combined with our agility and proven results, make Astadia the best partner to conduct your Workplace Solutions service.
- Proven track record by our customers
- Broad skill set and experience base
- Full services across the entire system life cycle
- Fixed price, timeframe and set of deliverables for your business